Beta Testing

Thank you for being a part of beta testing! Installing a beta app on your iOS device is a bit different than installing an app you have purchased in iTunes. Apple sets it up this way so no one can distribute apps outside of iTunes without jumping through all these hoops.

Below you will find sections that describe the different things you will need to do at different stages of app beta testing. You should receive instructions from us via email. As always, please ask any questions via

Retrieving Your UDID

Each iOS device has a unique numeric identifier, called the UDID. Follow the instructions below to get your UDID and send it to us. Your UDID is required to grant your device access to the beta app.

What you need:

  • Your iOS device (and connection cable).
  • Your computer with iTunes on it.

What to do:

  • Plug your iOS devices into iTunes on your computer.
  • Open iTunes and navigate to the iOS device.
  • On the device’s Summary page you will see its name, memory, an image of it, etc, in the upper left.
  • Just under the entry for Capacity it should say Serial Number.
  • Click the serial number and it will change to the UDID.
  • If you click too many times it will pass the UDID and show other numbers, but will cycle back to the UDID again too.
  • Copy this number down and send it to us. You cannot copy and paste it, so you will have to transcribe it by hand.
  • If it is easier for you just grab a screen shot of the UDID, just send that to us and we will transcribe it.

If you have any other iOS devices that you would like to test the app on (we would love it if you do!) please send those UDID’s along for each device as well.

Installing The Beta App

You will receive a link to download the beta app from us. The package will contain the app itself and a file called a provisioning profile. The provisioning profile is what will give you device permission to use the app.

What you need:

  • Your iOS device (and connection cable).
  • Your computer with iTunes on it.
  • The beta app (file that ends with .ipa).
  • The provisioning profile (file that ends with .mobileprovision).

Step 1: Install Provisioning Profile

  • Connect your iOS device to iTunes.
  • On your computer, drag the provisioning profile file into the iTunes library.
  • Sync your device. This puts the profile on the device.

Step 2: Install the Beta App

  • Drag the beta app file into your iTunes library. 
  • Sync your device. This puts the app on your device.

Step 3: Updating the Beta App

If you receive an updated version of the beta app to further test, do the following to update the app.

  • On your iOS device, delete the beta app.
  • In your iTunes library, on your computer, delete the beta app.
  • Follow steps 1 and 2 above, using the newly downloaded version of the beta app

Removing Old Provisioning Profiles

If a beta test last a while, it may happen that you need to install an updated provisioning profile to your device. Old profiles remain on your device, and may give you alerts that they have expired. You can ignore them, but for the sake of cleanliness, here is how to remove old provisioning profiles.

  • On your device tap the Settings app.
  • Tap on the General tab.
  • Scroll to the bottom and tap Profiles.
  • You will see a list of any installed profiles and may delete them as you like, making sure not to delete any you are still using.
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